Privacy Policy

Last Updated: 30 May 2025

Privacy Policy Statement

This Privacy Policy (“Policy”) sets out how The Oz Gameroom (“we”, “us”, or “our”) collects, uses, stores, and discloses personal information in connection with your access to and use of the browser-based gaming platform accessible at https://theozgameroom.com (“Platform”).

This Policy applies to individuals who are at least 18 years of age, reside in Australia, and interact with the Platform or related services. By accessing the Platform, you agree to the collection and handling of your personal information in accordance with this Policy.

We act as the entity responsible for personal information under the Privacy Act 1988 (Cth) and comply with the Australian Privacy Principles.

All privacy-related enquiries should be directed to: support@theozgameroom.com

1. Collection of Personal Information

We collect personal and technical information either directly from you or automatically through your use of the Platform.

a. Information Provided by You

You may provide personal information voluntarily when you:

  • Contact us via support channels or forms;
  • Subscribe to updates or communications.

This may include:

  • Name and email address;
  • The contents of your message or enquiry.

You must ensure that all information submitted is accurate, complete, and current. We do not collect sensitive personal information (e.g., health, ethnicity, religion) and request that you do not submit such data.

b. Information Collected Automatically

When you access the Platform, we may automatically collect technical data such as:

  • IP address and approximate location;
  • Browser type and version;
  • Operating system and device identifiers;
  • Pages visited, time spent on site, and interactions;
  • Referral URLs and navigation flows;
  • Diagnostic data such as crash logs and error reports.

This information is used to maintain platform stability, improve user experience, and detect security issues. It is not used to directly identify individuals.

2. Use and Processing of Personal Data

We collect and process personal information only to the extent necessary for legitimate operational and legal purposes. These purposes include:

  • Providing and maintaining access to the Platform;
  • Responding to user enquiries and support requests;
  • Monitoring traffic, usage patterns, and technical performance;
  • Enhancing platform security, usability, and service delivery;
  • Administering advertising and affiliate link attribution;
  • Complying with statutory obligations under Australian law.

We do not profile users, engage in automated decision-making, or use personal information for purposes not expressly described in this Policy.

4. Disclosure to Third Parties

We do not sell or trade your personal information. Disclosure only occurs in limited cases:

a. Advertising and Affiliate Attribution

We share pseudonymised interaction data with trusted advertising and affiliate networks for click attribution, campaign measurement, and referral tracking, including Google Ads and Microsoft Advertising.

b. Analytics and Technical Services

We use services like Google Analytics, Microsoft Clarity, Meta Pixel, and Mouseflow for diagnostics and performance analysis. All vendors have confidentiality obligations.

c. Hosting and Infrastructure Providers

Secure third-party providers may handle hosting, content delivery, and site reliability.

d. Legal and Compliance Disclosures

We may disclose information to regulators, courts, or law enforcement as required by law.

e. Business Transitions

In corporate changes, your data may be transferred under confidentiality protections.

5. Use of Cookies and Tracking Technologies

The Platform uses cookies and tracking tools for analytics, personalization, and advertising attribution. These collect pseudonymous data and require user consent when non-essential.

Tool Purpose Privacy Policy
Google Analytics Traffic analysis and page interaction tracking Google Privacy Policy
Meta Pixel Ad performance measurement and retargeting Facebook Cookie Policy
Microsoft UET Tag Conversion tracking and audience creation Microsoft Privacy Statement
Microsoft Clarity User session replay, heatmaps, diagnostics Microsoft Clarity Terms
Affiliate Tracking Cookies Referral click and conversion attribution Set by affiliates; duration varies
Mouseflow (or equivalent) Form analytics, scroll and click behaviour tracking Mouseflow Privacy Policy

You may control cookie preferences via your browser settings, our consent banner, or vendor opt-out tools (e.g., Google's browser add-on). Non-essential cookies activate only after explicit consent, which can be withdrawn anytime.

6. Data Retention and Disposal

We retain personal data only as long as necessary for purposes stated here, considering legal obligations.

Retention may extend for:

  • Legal, tax, or accounting compliance;
  • Resolving legal disputes;
  • Maintaining operational backups.

Data no longer needed is securely deleted or anonymized. You may request deletion via support@theozgameroom.com, subject to laws.

7. Information Security Measures

We use technical and organisational safeguards, including:

  • HTTPS/TLS encrypted connections;
  • Access control and authentication;
  • Regular security reviews;
  • Firewall and intrusion detection systems.

No method of electronic transmission/storage is fully secure. You are responsible for securing your own devices.

In case of a serious data breach, affected users and the Australian Information Commissioner will be notified per the Notifiable Data Breaches Scheme.

8. Age-Based Access Restrictions

The Platform is for users:

  • 18 years or older;
  • Residing in Australia.

We do not knowingly collect data from minors. If discovered, such data will be deleted and access blocked.

Report suspected minor data submission at support@theozgameroom.com.

9. Access and Correction Rights

You may request access or correction of your personal data under the Australian Privacy Principles.

Send requests with sufficient details to support@theozgameroom.com. Responses usually within 30 days, possibly after identity verification.

Refusals will be explained with info on complaint options.

10. Do Not Track and Browser Preferences

Currently, the Platform does not respond to “Do Not Track” signals due to lack of standardisation.

If standards change, we will update our Policy and systems accordingly.

You can control tracking via browser settings, consent banner, and third-party opt-out tools.

11. Changes to This Policy

We may revise this Policy for legal, regulatory, or operational reasons.

Material changes will update the “Last Updated” date and be notified via the Platform or directly.

Continued use means acceptance of changes.

12. Contact and Complaints Procedure

For privacy questions or complaints, contact:

The Oz Gameroom
📧 support@theozgameroom.com

We respond promptly and fairly.

If unsatisfied, complain to the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.